Production Times
Custom wig units production time is 14-21 business days (not including weekends) after processing of payment.
In stock ready made wigs have a production time of 3-5 business days after processing of payment
***DUE TO COVID, WIG SHIPPING TIMES ARE NOW 14-21 BUSINESS DAYS***
REFUNDS
THERE ARE NO REFUNDS
RETURNS
THERE ARE NO RETURNS
SHIPPING
SHIPPING AND BILLING INFO MUST MATCH. IF THEY DO NOT MATCH, YOUR ORDER WILL BE CANCELLED AND YOUR MONEY WILL BE REFUNDED.
If your billing and shipping info do not match but can prove that you are the rightful owner of payment card, you will be asked to verify by sending in copies of documents that match your payment card.
Due to the nature of this business, there have been fraud attempts. We will not tolerate it and will involve legal recourse.
After your purchase, orders are processed within 1-3 business days BEFORE shipping. Items are shipped via U.S. Postal Service and take approximately 5-7 business days AFTER payment has been processed.
After a sale or holiday please expect delays.